Refund Policy

Last updated: January 1, 2026

VisioCore stands behind every bottle with a straightforward 60-day money-back guarantee. This page explains exactly how the guarantee works and how to request a refund if VisioCore is not the right fit for you.

1. The 60-Day Money-Back Guarantee

You may request a refund for any reason within 60 days of the date your original order was placed. The guarantee covers the purchase price of the product. You do not need to use a particular number of capsules, finish a bottle, or explain in detail why VisioCore was not right for you.

2. How to Request a Refund

To initiate a refund:

1. Email support@tryvisiocore.com or call (888) 996-4479 within 60 days of your order date.
2. Include your order number and the email address used at checkout.
3. Our customer support team will reply with return instructions and the return address.
4. Ship the bottles — used or unused — back to the address provided. We recommend a tracked shipping method.
5. Once your return is received, we will process your refund to the original payment method within 48 hours.

3. What Is Covered

• The purchase price of all VisioCore bottles in your original order.
• Both opened and unopened bottles. You don't have to leave a bottle untouched to be eligible.

4. What Is Not Covered

• Original shipping or handling charges, if applicable.
• Return shipping costs. The customer is responsible for return shipping.
• Requests made more than 60 days after the original order date.

5. Damaged or Defective Items

If you receive a bottle that is damaged in transit or appears to have a manufacturing defect, contact customer support within 7 days of delivery. We will replace the affected product at no cost to you.

6. Timing of Your Refund

After we receive your returned bottles, the refund will be issued to your original payment method within 48 hours. Depending on your bank or card issuer, the credit may take an additional 3 to 10 business days to appear on your statement.

7. Questions