Get in Touch
We are happy to answer your questions about VisioCore, your order, the 60-day money-back guarantee, or anything else. Our customer support team is based in the United States and responds to every message.
VisioCore Customer Support
Email: support@tryvisiocore.com
Phone: (888) 996-4479
Hours: Monday – Friday, 9 AM – 6 PM EST
Mailing Address:
VisioCore
1732 1st Avenue #28568
New York, NY 10128
United States
How to Reach Us About…
An order you've already placed
Email or call customer support with your order number and the email address used at checkout. We can look up your order in seconds and answer questions about shipping, tracking, or expected delivery.
A refund or guarantee claim
Contact us within 60 days of your original order. See the Refund Policy for the full procedure. Most refund requests are processed within 48 hours of return receipt.
Product or ingredient questions
For questions about ingredients, dosing, manufacturing, or third-party testing, email us with your specific question. We typically respond within one business day.
Wholesale and bulk inquiries
VisioCore is sold directly to consumers through this Site only. We do not currently offer wholesale, distributor, or third-party retail arrangements. We thank you for your interest.
Press and media inquiries
For interview requests, ingredient citations, or other media questions, please email customer support and mention "Press" in the subject line so your message can be routed appropriately.
Response Times
We aim to respond to all email inquiries within one business day. During promotional periods or holidays, responses may take up to two business days. Phone support is available during the hours listed above.